Operations Manager 47 views

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About Mercy Corps:

Mercy Corps helps people turn the crises they confront into the opportunities they deserve. Driven by local needs, our programs provide communities in the world’s toughest places with the tools and support they need to transform their own lives. Our worldwide team in more than 40 countries is improving the lives of 28 million people. For more information, please visit our website: http://www.mercycorps.org.

Mercy Corps has been working in Afghanistan continuously since 1986 with a large portfolio of programs addressing the promotion of sustainable licit livelihoods, agriculture development, youth vocational and natural resource management; it has helped more than 2.5 million Afghans through these wide-range of community–based agriculture and economic development programs. It is to mention that currently Mercy Corps is working in Kabul, Kandahar, Helmand, Takhar, Badakhshan, Parwan, Baghlan, Urozgan, Nangarhar and Herat.
Job Description:


The KfW funded District Development Fund (DDF) program for Northeast of Afghanistan is part of the Natural Resource Management Portfolio of the Mercy Corps Afghanistan Country
Program.The Project concerns the rehabilitation & construction of civilian, small to medium sized basic infrastructure measures at the district level in six provinces in Northern Afghanistan while working through and with local governance structures in a participatory way. The purpose of the project is to improve living conditions in the target districts of the programme through improved access to basic infrastructure and to strengthen local governance structures. This is
to contribute to enhancing citizens’ trust in the legitimacy and functionality of the Afghan state and its ability to provide basic services


The Operations Manager is responsible for overseeing general aspects of Mercy Corps’ Administration Human Resources, Logistics operations including procurement, warehousing, property, asset management, to over see visas renewal, getting work permit for expatriate and vehicle management and IT operations for the office.

Implement field testing of all approved Administration, HR, Logistics policies and procedures in coordination with the Kabul based Operations Manager, finance and administration personnel and in consultation with all program managers and key staff, both national and international; provide feedback on system including additional recommendations.

Administration and Human Resources:

Supervise the Admin & HR Officer and provide oversight to the administration that includes offices supplies, stationery preparing the guards, cooks, cleaner and Gardner rosters with the Admin HR officer. Make sure Mercy Corps Herat adheres to the Mercy Corps field administration manual, and country specific HR manual. Help the HR officer in recruitment process and make sure Mercy Corps Herat HR is compliant with policies and procedures that applies to the admin and human resources.


Supervise the Logistics and Procurement Officers and provide oversight to the procurement process including: Use of procurement paperwork, Purchase Request, Request for Quotations, Purchase Order, Bid Analysis and Payment Request. Ensure all Mercy Corps employees are well versed in procurement procedures. Ensure procurement ceilings and approval procedures are utilized appropriately. Ensure procurement files are maintained in an orderly and up-to-date system. Coordinate with the Finance Department to ensure that payments to vendors are made on-time and without any unnecessary strain on the financial systems of MC. Ensure that Mercy Corps’ procurement activities are legal and moral. In cooperation with financial management staff, help to ensure compliance with established financial management rules and procedures for all MC Afghanistan field-based procurement and other logistics conducts.

Transport Management:

Supervise the logistics/transport staff and provide oversight to the management of agency vehicles including: Ensuring proper use of the vehicles. Ensure vehicle files, both onboard he vehicle and vehicle files in the office are complete and up-to-date. Ensure that accident reports are completed and filed. Ensure major repairs are done in a timely manner. Oversee schedule for vehicle use. Oversee rental calendar with rental agency and approve monthly payments. Assist and facilitate any import/export activities. Ensure vehicles are managed properly in regards to all security regulations. Ensure fuel consumption for each vehicle is not drastically exceeding the average fuel consumption for each vehicles.

Asset and Property Management:

Ensure the maintenance of a proper inventory of all equipment and furniture belonging to Mercy Corps’ Afghanistan program. Monitor implementation of asset tracking system including use of asset tags, movement of assets and upkeep of an asset register. Ensure all assets purchased for MC Afghanistan’s use are properly marked upon receipt.

Coordinate with the other field offices that the asset physical count is done according to the plane and that the report is sent to the Kabul office. Ensure Mercy Corps meet all legal requirement on renting property and with the help of the Logistics Officer maintain a lease matrix for all property rented by Mercy Corps Afghanistan. Warn field office and finance on lease expiration well ahead of time.

Job Requirements:

Bachelor’s in degree in Business Administration or equivalent
Fluent in English, Dari and other local languages; writing and reading skills is desired.
5-6 years of relevant working experience with NGOs, Government, and other organization.
Must be responsible, trustworthy and punctual

Submission Guideline:

While sending your CV & Cover letter, please mention the vacancy number and position in the subject line, application received after the closing date and without subject line will not be given consideration. Please include three references from you previous and current supervisors in your CV and make sure that their official email addresses are mentioned in the reference information.

Only short listed candidates whose application responds to the above criteria will be contacted for interview. Interested candidates should submit their Application To: Mercy Corps Office: Street # 05, House # 1010. Qala-e-Fathullah, Kabul, Afghanistan. or Email to: af-vacancieskbl@mercycorps.org

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