American Citizen Services Assistant 244 views

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About U.S Embassy:

US Embassy Kabul.

Job Description:

Incumbent performs a variety of complex and responsible functions pertaining to a broad range of American Citizen Services

Job Requirements:

EXPERIENCE: 2 years in general clerical work including basic computer skills and/or customer service experience required.

JOB KNOWLEDGE: Incumbent must become familiar with travel and citizenship documents, Afghan civil registry documents and a detailed understanding of U.S. and Afghan immigration, citizenship, property, and other laws as they relate to U.S. citizens in Afghanistan.

Education Requirements:

Completion of high school is required


LANGUAGE: Level 4 (Fluent) in English, Dari and/or Pashto is required.

“This may be tested”

SKILLS AND ABILITIES: Incumbent must have excellent customer service skills, as well as proficiency in data entry. Must have excellent interpersonal skills for discussing citizenship and immigration laws and regulations. Must have the ability to persuade and negotiate with U.S. citizens from official and civilian backgrounds, while maintaining the highest degree discretion and good judgment. Good knowledge of Microsoft Office suite is necessary.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Submission Guideline:

All candidates must be able to obtain and hold a local security clearance. To apply for this position applicants must electronically submit the documents listed below to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified. To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site (US Embassy Kabul Website).

Required Documents:

Please provide the required documentation listed below with your application:


•High School Diploma

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Kabul, Afghanistan


Submission Email:

US Embassy Kabul Website

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